The switch from Cisco to Teams calling was primarily driven by the integration and collaboration benefits offered by Microsoft Teams.
Teams calling integrates seamlessly with other Microsoft 365 services, providing a unified communication platform that enhances collaboration and productivity. It allows for easier management of calls, meetings, and collaboration, all within the same ecosystem.
As for the total cost savings, the specific figures were not provided in the search results. However, it’s generally understood that such a transition can lead to significant cost savings by reducing the need for multiple communication platforms and streamlining IT infrastructure.
Additionally, Teams calling can reduce costs associated with maintenance and support of legacy systems like Cisco.
Phase 1 of this effort saved 3,000,000 and phase 2 holds a potential to save 2,000,000.